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YOU MUST BE OVER 18 TO ORDER FROM THIS SITE
We respect your confidentiality. We will never make your details available to any third party company for marketing purposes.
Returns and Cancellations
By law, consumers in the European Union have the right to cancel a contract for the purchase of an item within seven working days of the day of receipt of the order.
If you wish to cancel your order under the Distance Selling Regulations we ask you to please notify our Customer Service team quoting your name, order number and details of the product/s
Goods must be returned within 28 days.
Where you are cancelling your order within this cooling-off period we will refund the full cost of the item. We will can not refund delivery cost if order has been dispatched.
If you notify us of your cancellation after the 7-day statutory cooling-off period, goods returned to us can only be exchanged for replacement goods or gift vouchers. Goods returned for exchange or gift vouchers must in all respects be in the condition you received them. This offer applies for three months from the date of purchase and is in addition to your statutory rights.
If you return goods, please always retain proof of posting for your records. You will be responsible for the returned products until they reach us.
Please note: Books, clearance and/or sale items cannot be returned unless they are faulty, so please be sure of your selection before ordering. Due to hygiene reasons, sex toys, condoms, lubricants, massage oils and lingerie (if the tags have been removed) can only be returned in the event that they are faulty, unfit for purpose, not as described or of an unsatisfactory quality.
This does not affect your statutory rights.
Refunds
Before contacting us please take note of the timescales required to process a refund:
We require 5 working days from receipt of a return for us to process a refund.
Please allow a further 5-10 working days for the refund to be credited to your account. This time frame is dictated by your bank or card issuer and is outside our control.
Your refund will be credited to the same card with which you made your original purchase.
Faulty Items
In the event you have a faulty item, please return to us at
Goods returned for exchange or gift vouchers must in all respects be in the condition you received them.
Privacy
Goddess Bliss has relationships with carefully selected and monitored suppliers to assist in the delivery of a high quality website. All viewed content remain private to you.
Using a Communal Computer
If using a communal computer, and don not wish for others to view your order clear your history folder in your internet settings folder.
Payment Currency
We only accept the UK Pound Sterling (GBP). Customers outside the UK will be billed in Sterling.
Payment Cards Accepted
We accept the following cards:
MasterCard / Visa / Visa Delta / Maestro / American Express / Solo using Paypal
Payment Security
As all payment are made through Paypal they are verified and authenticate by them.
Processing Payments
When you press "Submit Your Order" we will immediately contact your bank/card issuer for authorisation to take payment from your account. You will then receive an email within a few minutes confirming your order. If the payment is not authorised by your bank or card issuer, you will receive an email within a few minutes advising you of this (please note some issuing banks may still reserve your funds for a period of time).
Terms and Conditions for MOD discount (Retail and Online)
*Discount not available in conjunction with any other offer.
*Offer available to customers aged 18 or over.
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